Designed for Senior Managers who have the responsibility for developing the culture and commitment of their teams. The course reviews current skills and how to adapt and develop them to achieve the best from your people
Described the links between culture and values and the ways in which managers can influence behaviours
Examined the conditions which need to exist to develop the potential and performance of their staff to meet business objectives
Identified clear leadership actions to create the model of commitment
Identified the ways in which they can win commitment through leadership
Practised advanced listening , questioning and summarising skills
Practised influencing skills to ensure commitment, rather than compliance
Demonstrated their ability to choose the appropriate leadership style for each stage of development of the team and the individual
Discussed and agreed ways in which they can set up monitoring and control systems whilst still allowing for the development and self-management of their staff
Described the potential benefits and pitfalls of empowering their staff